| HOW TO REPORT A LOSS |
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Reporting the Match You can report your matches using the "Report Loss" link located in the left hand frame. Here are some things to remember regarding reporting your losses. * Report Immediately: Losses are to be reported immediately after a game is completed before any further Ladder matches are started. Not reporting promptly will result in penalty. * Report loss in a tourney: Losses are to be reported immediately after a game is completed. The player who lost is responsible for reporting the loss on the tourney page. The winner of the match reports his/her win in the lobby stating who they defeated. One good way to report is: <<<<<<<<<<<<<<< avn74 wins over phoenix_crib in a vgg That way will help the Tds, but we realize people learn to report differently in different leagues, so as long as you report your win in the lobby, our wonderful TDs will make sure your match has been recorded. * * Who to Report To: * * Ladder matches are reported by the loser on the main league page * Tourney matches are reported by the loser on the report page of the tourney. * In one on one ladder matches, the loser of the match reports. * In games where you play a ladder match with a partner, each member of the losing team reports a loss to both partners of the winning team. So at the end of the match you would either gain two wins or report two losses. * In 'free for all' matches or matches in which multiple opponents are all competing against each other without partners each of the losers of the match reports a loss to the one overall winner. * When playing games with more than one opponent it is important that losses are reported in the proper order if rank will be affected by the order of report. You must report to the highest-ranking opponent first in those cases. It is your responsibility to make sure you report in the correct order when necessary. Not doing so will result in penalty. * Reporting & Passwords: It is illegal to share your password with any other user for the purpose of reporting or any reason. If you are discovered using another user's password both of your accounts will be removed. * Problems Reporting: If you have a problem and cannot report your own loss follow the SUPPORT link and request assistance with this from Ladder Staff. * Unreported Matches: * Most unreported matches are a simple case of forgetfulness on the part of your opponent. If your opponent has not reported your match within an hour of the match you should send them a friendly e-mail reminder to post. In most cases this is all that is needed to get them to post. * If they still have not posted an hour after your e-mail reminder and you see them online playing other matches you should follow the CONTACT link and submit an unreported match claim against them. Ladder staff will handle the situation from there for you. * If, however, you do not see them online after sending your e-mail reminder you should give them 24 hours to post their loss before submitting an unreported match claim against them in order to give them time to receive your E-mail. * You should never harass another user in chat or interrupt their other Ladder matches in an attempt to get them to report. If you see them online giving them one friendly reminder is acceptable, but beyond that you should let Ladder Staff settle the dispute for you. * For more information regarding the proper procedures for handling unreported matches visit the Ladder FAQ. * Ladder matches are reported by the loser on the main league page |
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